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Legal & Resources
Effective Date: March 26, 2021
https://www.powwater.com, our mobile application, email, social media sites, and other online services (“Sites”). This Policy explains:
We also include specific disclosures for residents of Kenya, as well as California and Nevada.
This Policy applies when you interact with us through our Sites and Services. It also applies anywhere it is linked. It does not apply to non-Powwater websites or mobile applications that may link to our Sites or Services or be linked to by our Sites or Services; please review the
privacy policies on those websites and applications directly to understand their privacy practices.
We collect, process, and retain information you provide when using our Sites or Services. We collect the following information from you:
telephone number, and information about your order such as amount of water ordered and the water vendor associated with your order. When you create an account, we collect your username and password.
application. If you contact us via phone, we may record the call. We will notify you if a call is being recorded at the beginning of the call.
When you interact with our Sites and Services, certain information about your use is
automatically collected. This information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. We collect:
weblogs and other communication data, the resources that you access, and how you reached our site.
remembering your preferences.
Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. Powwater relies on partners to provide many features of our Sites and Services using data about your use. Below is a list of these partners with links to more information about their use of your data and how to exercise your options regarding tracking:
Google may collect information such as your location, time of visit, whether you are a return visitor, and any referring website. You can learn more about Google’s partner services and to
learn how to opt out of tracking of analytics by Google on G oogle’s Privacy and Terms website.
Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the other companies who conduct tracking through our Services.
You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance. Similarly, you can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the
advertiser ID on your Apple or Android device.
Please note that opting out of advertising networks does not mean that you will not receive
advertising while using our Sites and Services or on other websites, nor will it prevent the receipt of internet-based advertising from other companies that do not participate in these programs. It
will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.
Information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you.
Your browser or device may include “Do Not Track” functionality. At this time, we do not alter our sites’ data collection and use practices in response to Do Not Track signals.
We use the information we collect from you for the following purposes:
customer base, and understanding the effectiveness of our communications.
fraudulent or illegal, including to screen orders for potential risk or fraud.
regulatory or law enforcement requests and to comply with legal requirements regarding the provision of the Services.
and email service providers; website hosting services; and IT vendors, including mobile application developers. These vendors are obligated by contract to use information that we share only for the purpose of providing these services.
change in ownership control, or financing transaction. We cannot promise that an
acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
which are not overridden by your interests, rights and freedoms as the data subject; or (c) act to protect the personal safety of us, users of our Sites, or the public.
We use a combination of physical, technical, and administrative safeguards to protect the information we collect through our Sites and Services. While we use these precautions to
safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
We will generally only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including but not limited to the purposes of satisfying any legal,
regulatory, tax, accounting or reporting requirements.
We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
We may continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
Our Sites and Services are intended for users 18 and over. Powwater does not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information.
If you use our Sites or Services outside of the United States, you understand that we collect, process, and store your information in the United States and in Kenya. The laws in the United States and Kenya regarding personal information may be different from the laws of your jurisdiction. Any such transfers will comply with safeguards as required by relevant law and we will ensure that a similar degree of protection is afforded to your personal information.
We process personal data, as that term is defined in the Data Protection Act, for the following lawful reasons: (1) with your consent; (2) as necessary to perform our agreement with you to provide Services; (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedoms related to data privacy; or
(4) as necessary to comply with a legal obligation. Information we collect may be transferred to, and stored and processed in, the United States and Kenya.
If you are a resident of Kenya, you have certain rights. We may require you to provide us with information so that we can verify your identity prior to giving you access to any records
containing information about you. These rights include the ability to do the following:
compelling legitimate grounds for our processing that override your interests, rights, and freedoms, or for the purpose of asserting, exercising, or defending legal claims.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights set out above). However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
You also have the right to lodge a complaint about our data collection and processing actions with the data protection commissioner.
To submit a request to exercise your rights, please contact us at firstname.lastname@example.org or call us at +254111718463. We may have a reason under the law why we do not have to comply with your request, or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Residents of the State of California have the right to request information regarding third parties to whom we have disclosed certain categories of information during the preceding year for those third parties’ direct marketing purposes. We do not share your personal information with third parties for those third parties’ direct marketing purposes.
Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. We do not sell your information at this time.
We may make changes to this Policy from time to time. The “Effective Date” at the top of this page indicates when this Policy was last revised.
If you have questions or concerns related to this policy, please email us at
email@example.com or call us at +254111718463.